Privacy policy.

Last Updated: August 4, 2025

At MAX Industries, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our Meta advertising campaigns, phone inquiries, or website (www.maxindustries.com.au).

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and company name provided through our Meta Instant Forms, phone inquiries (1300 629 463), or other communications.

  • Usage Information: Details about how you interact with our ads or website, such as IP addresses, browser type, or pages visited, collected via cookies or similar technologies.

  • Business-Related Information: Information about your industry role or tanker needs shared during inquiries or form submissions.

2. How We Collect Information

We collect information:

  • Directly from You: When you complete our Meta Instant Form, call us, or contact us via email or other channels.

  • Automatically: Through cookies and analytics tools when you visit our website or engage with our ads on Meta platforms.

  • From Third Parties: Via Meta’s advertising tools, which may provide aggregated data about ad interactions.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide information about our tankers.

  • Build relationships with industry professionals to promote MAX Industries’ products.

  • Improve our advertising campaigns and website functionality.

  • Send marketing communications (e.g., updates on MAX tankers), with your consent where required.

  • Comply with legal obligations under Australian law.

4. How We Share Your Information

We do not sell your personal information. We may share your information:

  • With service providers (e.g., Meta, email platforms) who assist with our campaigns, under strict confidentiality agreements.

  • To comply with legal requirements or protect our rights (e.g., responding to regulatory requests).

  • With your consent, where applicable.

5. Data Security

We implement reasonable security measures to protect your information, such as secure storage and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access or correct your personal information held by us.

  • Request deletion of your information, subject to legal obligations.

  • Opt out of marketing communications at any time by contacting us or using unsubscribe links. To exercise these rights, contact us at privacy@maxindustries.com.au or 1300 629 463.

7. Cookies and Tracking

Our website and Meta ads may use cookies to enhance user experience and track ad performance. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website or ads may link to third-party sites (e.g., Meta). We are not responsible for their privacy practices. Please review their policies.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

  • Email: monica@maxindustries.com.au

  • Phone: 0474 022 333

  • Address: MAX Industries, 106 Roberts Court, Drouin, Vic, Australia

Thank you for trusting MAX Industries. We’re committed to protecting your privacy while delivering Australia’s toughest tankers.